HI 1200
Medical Front Office Administration Specialist
100% Online Certification Training
An ideal starting point for gaining experience in the healthcare front office setting.
Certifications earned
What Does a Medical Front Office Administration Specialist Do?
Medical Front Office roles vary by healthcare setting, but typically involve daily patient interaction and handling administrative duties to support office operations. Common responsibilities include managing records and information, basic coding, financial tasks, scheduling appointments, and providing customer service both in person and over the phone.
- Show knowledge of the essential soft skills required of an allied healthcare professional.
- Understand the value of professionalism, effective communication, and quality customer service.
- Adhere to medical ethics and maintain compliance with HIPAA/HITECH, OSHA, and CMS regulations.
- Apply medical terminology effectively when performing administrative tasks in a healthcare setting.
- Assess scheduling requirements in a medical office and accurately arrange patient appointments.
- Collect patient details, confirm insurance eligibility, and complete encounter forms with accuracy.
- Properly maintain medical records while handling basic financial tasks and general office procedures.
What You’ll Learn – HI 1200 Medical Front Office Administration Specialist
Our medical administration program is designed to prepare you for a rewarding front office career in healthcare in just 15 weeks. Through three focused courses—Medical Office Procedures and Administration, Microsoft Office Basics, and Introduction to Human Anatomy and Medical Terminology—you’ll gain a well-rounded foundation in administrative skills, medical language, and essential office software. Combined with training in scheduling systems and HIPAA compliance, this knowledge equips you to confidently step into any medical office environment. Upon completion, you’ll be prepared for the Certified Medical Administrative Assistant (CMAA) exam through the National Healthcareer Association (NHA), with exam registration costs covered by Amara. Passing this exam qualifies you for roles in hospitals, clinics, physicians’ offices, and other healthcare facilities.
Program Courses
| Code | Course | Duration |
|---|---|---|
| PS 1011 | Professionalism in Allied Health | 2 Weeks |
| HI 1014 | Introduction to Human Anatomy and Medical Terminology | 6 Weeks |
| MS 1000 | Microsoft Office Basics | 1 Weeks |
| HI 1011 | Medical Office Procedures and Administration | 6 Weeks |
| Total Program Duration | 15 Weeks |
Enrollment Requirements
- High School Diploma or GED
- Web browser with internet connection
- Course registration & payment
Amara Covered Materials
- Expert-led video based training
- eBook: Kinn’s Medical Administrative Assistant
- Competency assessments
- National Certification exam fee
*The cost of all materials needed for this program are covered by Amara. They are not included in the tuition costs and are provided at no additional cost to students. However, students have access to these materials for a limited time frame aligned with their program. Access to these materials outside of this period is not guaranteed, and students may be responsible for costs associated with any extended access.
Student Services
- Dedicated Student Success Advisors
- Tailored support based on performance & behavior
- Exam preparation process
- 1 year post-program access to Career Center & Career Coaches
Medical Front Office Administration Specialist
Active Duty Military Grants
Amara accepts education benefits from the Department of Defense for Active Duty Army, Coast Guard and Air Force.
Military Spouse Grants
Spouses of Active Duty Service Members in certain ranks may be eligible for assistance up to $2,000 per fiscal year.
Workforce Grants
Amara partners with American Job Centers in 30+ states and accepts Workforce Innovation and Opportunity Act (WIOA) and other workforce grant funding.
FAQs: Online Medical Front Office Administration Specialist Certification Training Program
What is a Medical Front Office Administration Specialist?
A Medical Front Office Administration Specialist manages administrative duties at a healthcare facility. Their responsibilities include greeting patients, scheduling appointments, managing patient records, processing insurance claims and ensuring compliance with healthcare regulations. They play a key role in ensuring the office operates smoothly and efficiently, providing critical support to both medical staff and patients.
What is the Career Outlook for a Medical Front Office Administrators?
The job outlook for medical office administrators is promising. According to the Bureau of Labor Statistics, employment in this field is projected to grow by 28% from 2020 to 2030, a rate much faster than the average for all occupations.
How Do I Become a Medical Front Office Administrator?
To become a Medical Front Office Administrator, you need a high school diploma or equivalent and formal training through an institution such as Amara. After completing a recognized program, the next step is to pass the Certified Medical Administrative Assistant exam (CMAA) offered by the National Healthcareer Association (NHA).
What skills will I learn in the online Medical Front Office Administration Specialist program?
The Amara Front Office Administrator training program covers skills such as:
- Soft skill expectations of an allied healthcare professional
- Customer service, communication skills and professionalism
- Basic medical ethics as well as HIPAA/HITECH, OSHA, CMS regulations
- Medical terminology for administrative duties in a medical facility
- Scheduling needs and patient services
- Obtaining patient information, verifying insurance coverage and preparing encounter forms
- Filing medical records and performing basic financial and other general office procedures
What are the enrollment requirements for the Medical Front Office Administrator program?
To enroll in the Medical Front Office Administrator program, you will need a high school diploma or GED, a web browser with an internet connection and course registration & payment.
Does Amara offer any scholarships or grants for the Medical Front Office Administrative Specialist certification training program?
While Amara does not offer financial aid, students may be eligible for options through government grant-funded programs like:
How long is the online Medical Front Office Administration Specialist certification training program?
The total duration of Amara’s Medical Front Office Administration Specialist program is 15 weeks if completing 15-20 hrs of coursework per week.
How is the online Medical Front Office Administration Specialist program structured and taught?
Amara’s certification programs are fully online and designed for remote learning, allowing students to progress at their own pace. The instructional design incorporates interactive elements, simulations and expert instruction.
Required courses for the Medical Front Office Administrative Specialist program include Professionalism in Allied Health, Introduction to Human Anatomy and Medical Terminology, Microsoft Office Basics and Medical Office Procedures and Administration.
Does Amara Offer Certification Exam Prep or Help for the CMAA Exam?
Additionally, Amara students are provided access to a Student Success Advisor team, Subject Matter Experts and Career Coaches to assist with exam prep.
What’s included in Amara's Online Medical Front Office Administration Specialist certification training program?
All Amara programs include expert-led video training, eBooks and competency assessments. Amara-covered materials for the Medical Front Office Administrative Specialist program also include the cost of the national CMAA certification exam. Students get access to additional services like dedicated advisors and tailored support as well.
Is Amara’s Online Medical Front Office Administration Specialist Certification Course Valid Nationwide?
Some Amara programs may have certain restrictions depending on your state or region. If you have questions about your eligibility, please contact us at (443) 900-3027 or email us at training@amaracareertraining.com and our team will be happy to assist you.
Is Amara’s Medical Front Office Administration training program accredited?
We’re not institutionally accredited as a training provider, but the certification you’ll earn in this program is accredited through the exam-issuing authority, the National Healthcareer Association. So while our school itself doesn’t hold accreditation, you’ll earn an accredited certification upon passing your national exam.
Are there any clinical requirements?
No, there are no clinical requirements for completing the Medical Front Office Administrative Specialist program.